Text
Support chats and tickets
Machines search customer conversations, HelpDesk tickets and LiveChat archives, then reply, tag, transfer or update tickets.
Find recurring issues in the last 100 conversations
Which tickets can I resolve in the next two hours?
Reply to the open refund ticket from Maria and tag it billing
How it works
Click Connect and sign in to Text. By default, each person connects their own account. Machines use the access of the person asking.
- Developer
- Text, Inc.
- Category
- Business & operations
- How it connects
- Log in with Text
- Machines can
- Read, and change what an admin allows
- Website
- text.com