Gleap

Support tickets and contacts

Machines triage tickets, look up customers, reply or add notes, and edit help centre articles in Gleap.

Already on WeMachines? Plugins → Gleap.

  • Show open high-priority tickets nobody is assigned to
  • Summarise the tickets that came in this week
  • What was our average first response time last month?

How it works

Click Connect and sign in to Gleap. By default, each person connects their own account. Machines use the access of the person asking.

Developer
Gleap GmbH
Category
Business & operations
How it connects
Log in with Gleap
Machines can
Read, and change what an admin allows
Website
gleap.io